This is to inform you that i have booked renault kwid RXT O 1.0cc from solan branch on 17 feb 2017. After 1 month i have cancelled my booking.
Branch executive said submit your receipt at branch. I have submitted receipt and they write down my bank account information and said. Within 2 3 months your amount refunded online. But after 3 months i called solan branch they gave me other numbers to contact.
But no response from there side. I have also call on company toll free number and register my complaint. But they don't resolve my issue and said we don't know how much time company take for refund your amount. Approx after 2 years company not refunded my cancellation amount still company executives said we don't know how much time taken to refund my amount.
I am not able to understand why Renault company not refunded my money 8000 out of 10, 000.
Why Renault company making fool again and again.
Logically we see Renault company earning 2000 rs per cancellation. Renault Company do this with lots of customers why they don't payback customers remaining own money.
Product or Service Mentioned:
Reason of review: Poor customer service.
Monetary Loss: $10000.
Preferred solution: Full refund.